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Reporting issues with your bag? Please call United Airlines Baggage Service Center at 1-800-335-2247.
For questions regarding traveling with your pet, please call United Airlines Reservations line at 1-800-864-8331.
Yes, Joplin Regional Airport has a Lost and Found Department located in the Administrative Offices located on the 2nd floor of the passenger terminal for items that are left in the terminal. For items left on the airplane you would need to contact the United Airlines Ticket Counter.
The city does not have any outstanding general obligation bonds. For information concerning revenue bonds, call the Finance Department at (417) 627-2955
Questions about the City's annual budget may be answered by calling the City of Joplin Finance Department at (417) 627-2955. Copies of the Budget are available for review at the Joplin Public Library or the City Clerk's Office. This link provides all budgets from 2005 through the upcoming FY2023 (Proposed).
For questions about the City's financial reporting or audited Annual Financial Report, call the City of Joplin Finance Department at (417) 627-2955. This link also provides many of the frequently requested documents....including the City Budgets from 2005 to present.
For information on bidding for supplies and services the city purchases, call the Finance Department at (417) 627-2955.
For information regarding building plans, call the City of Joplin Building and Code Inspection Division at (417) 624-0820 ext. 1521.
For information regarding building permits, call the City of Joplin Building and Code Inspection Division at (417) 624-0820 ext. 1521.
This City of Joplin program regulates the connections between drinking water and non-drinkable water piping systems. For information on requirements for installation and testing of back-flow prevention devices, call the Building and Code Inspection Division at (417) 624-0820 ext. 1523.
Missouri American Water, a private company, is the local water utility service provider. Contact their company at https://www.amwater.com/moaw/ To notify them about service connection or disconnection, Residential and commercial customers may also call Customer Service at 1-866-430-0820 between 7 a.m. and 7 p.m. to speak with one of our experienced customer service representatives. Or visit their site at https://www.amwater.com/moaw/Customer-Service-Billing/Turn-Service-On-Off/ .
For electrical, plumbing, building or mechanical inspections, call the Building and Code Enforcement Division at (417) 624-0820 ext. 1521.
There are several cable and internet options for residents in Joplin and the surrounding area. Check these out at https://www.cabletv.com/mo/joplin?zip=64801
To find out when public improvements such as street construction, sewers, bridges, etc. are scheduled and how they are to be financed, call the City of Joplin Public Works Department at (417) 624-0820 ext. 1530.
For information on City (public) construction projects, call the Public Works Department at (417) 624-0820 ext. 1500 or 1530.
For information regarding downtown revitalization, call the City of Joplin Planning Division at (417) 624-0820 ext. 1510 or The City of Joplin City Manager at (417) 624-0820 ext. 1200
For information on current engineering projects, contact the Public Works Department at (417) 624-0820 ext.1530. To request a project in your neighborhood, such as street paving, sewer lining or stormwater, see "Petitions for Engineering Projects."
For information about current or future street construction projects, contact the Engineering Division at (417) 624-0820 ext. 1530.
Copies of City Ordinances may be obtained from the City Clerk's Office, 602 Main Street, Joplin, MO 64801. Or you may call at (417) 624-0820 ext. 1220.
The City Council meets at 6 p.m. on the first and third Monday of every month in the Council Chambers, located on the fifth floor of Joplin City Hall, 602 South Main. If Monday is a designated holiday, the meeting will be held at the same time on the next day. To contact any of the City Council, including the Mayor, call the City Clerk’s Office at (417) 624-0820 ext. 1220 or ext. 1221.
Monday & Thursday 9:00 a.m. – 9:00 p.m., Tuesday, Wednesday, Friday, & Saturday 9:00 a.m. – 6:00 p.m., & Sunday 1:00 p.m.-5:00 p.m.
Carl Junction Fire Department (417) 649-6062Carterville Fire Protection District (417) 673-3070Duenweg Fire Protection District (417) 623-7408Joplin Fire Department (417) 623-0403Redings Mill Fire Protection District (417) 624-2715Webb City Fire Department (417) 673-2254
The Public Information Office publishes a quarterly newsletter that is mailed to all residential households in Joplin. Residents will receive this mailing in January, April, July and October of each year. Questions or comments about this publication can be addressed through the Public Information Office at (417) 624-0820, ext. 1204.
To obtain an interview with a City Official, contact the Public Information Officer at 417-624-0820 ext. 1204.
Proposed renovation to Memorial Hall includes:
Question #1 on the ballot will read:
“Shall the City Council of the City of Joplin, Missouri be authorized to issue general obligation bonds in the amount not to exceed $30,000,000 to reconstruct, renovate, expand, and improve Memorial Hall, and to improve related parking?”
Property tax ends with the repayment of the bonds, which will be no more than twenty years.
Memorial Hall is a multipurpose facility and has served this community in numerous ways. This would continue and highlight these 4 Pillars of Focus:
Meeting and Event Space
In most recent years utilization of Memorial Hall has evolved with new venues opening such as several area casinos that now offer concerts and other productions that were once hosted in Joplin.
In addition, Joplin Schools included a performing arts center to seat nearly 1,200 people when it was rebuilt in 2014. In 2022 Connect 2 Culture will open The Harry M. Cornell Arts & Entertainment Complex, with a 450-seat performance hall. Located just to the north of Memorial Hall, the Complex will offer other amenities for both indoor and outdoor entertainment.
These additions created other concert opportunities in our area that didn’t exist in the past, and Memorial Hall may not be the right fit for today’s artists or promoters. Upon the bond approval, the City will continue to work with groups and organizations to offer various types of events and activities for our community, as we have in the past.
Joplin has 23 parks throughout the city. If you have questions about park locations in your area, call the Joplin Parks and Recreation Department at 417-625-4750 or visit http://www.joplinmo.org/448/List-of-Parks-Amenities.
City parks are open from 7:00 am to 11:00 pm.
Joplin Parks and Recreation has over 20 park shelters available to reserve. If a shelter is not reserved, they are available on a first-come, first-serve basis.
Shelters are available to rent for $40/day. The fee is required on the date the reservation is made. Reservations may be made over the phone if paid by credit or debit card. To check availability and/or to reserve a shelter, visit the Department’s administrative office at 3301 W. 1st Street, Joplin, or call 417-625-4750.
To view a list of parks and search by amenities, please visit http://www.joplinmo.org/Facilities.
Most non-heated park restrooms and drinking fountains are closed mid-October through mid-April. October marks the time when many parks and outdoor facilities are used less. Parks maintenance staff begin to close and winterize the restrooms in mid-October, depending on long-range forecasts and staff availability.
What does winterizing mean?
Many park restrooms, pools, and concession stands are not heated. If it gets below freezing, they run the risk of water lines and valves breaking, causing several thousand dollars worth of damage. Before the temperatures start to freeze, these facilities are closed and winterized by draining the water from all vulnerable lines.
When do facilities close?
Typically, the goal is to have all non-heated facilities closed by the end of October. This date is a fairly standard closing date for many cities in Missouri. They are re-opened by mid-April.
When it warms up, why don’t you unlock the restrooms?
There are times when Missouri temperatures are unseasonably warm in the winter months and people flock to the parks to enjoy the warm weather. With this, we get a lot of questions about why we do not unlock the restrooms on warm days. It is because it is not as simple as turning the water back on for the day. In addition to draining the lines, other maintenance must occur to safely prepare the restrooms to endure the cold weather temperatures. This takes several hours per restroom to do. It is not cost-efficient (or feasible) to close and reopen restrooms multiple times throughout the winter along with the added risk of refreezing if staff cannot get them in time.
Joplin Parks and Recreation offers several youth sports programs throughout the year. Please call 417-625-4750 for information or view and register for programs online.
Cancellations for Parks and Recreation programs will be posted on the Department’s Facebook page: https://www.facebook.com/joplinparksandrecreation and players/parents will be notified by the Department. For non-Parks and Recreation programs, cancellations will be handled by the organization that has rented the field and/or sponsored the tournament.
Contact the Parks and Recreation Office at 417-625-4750. Found items can be turned in at the Parks and Recreation office at 3301 W. 1st Street.
Animals are not allowed in sports complexes and stadiums, except for service dogs.
View and register for programs online or by calling 417-625-4750.
Online: You can register online for most programs and activities. The Parks and Recreation program registration system is a simple, secure, and convenient program which allows you to locate recreational activities and register anytime or anywhere with internet access (cell or computer).
Walk-In: Our administrative office is located at the Joplin Athletic Complex at 3301 W. 1st Street.
Phone: 417-625-4750. Phone-in registration will be accepted with your MasterCard and Visa debit/credit cards.
For information regarding locations, fees, and hours of public swimming pools, or to inquire about classes, call the Joplin Parks and Recreation Department at 417-625-4750 or visit http://www.joplinmo.org/788/Aquatics.
Pool memberships are available to purchase at the Joplin Parks and Recreation office at 3301 W. 1st Street. Passes may also be purchased over the phone at 417-625-4750. Those purchased via phone will need to stop by the Joplin Parks and Recreation Office during regular business hours to have their photo(s) taken and to pick up their passes.
For more information about pool memberships, please visit this link: http://www.joplinmo.org/958/Season-Passes.
Joplin Health Department monitors the water quality and safety through routine sampling. For more information call 417-623-6122.
The Dog Park is a fenced facility for dogs to go off-leash to run, play, socialize, and exercise. There are separate areas for small and large dogs. The park features concrete pathways, a pavilion, benches, agility, and play equipment for the dogs. The park is open from 7:00am to 11:00pm. All members will receive a key code to gain entrance. The park is located in Parr Hill Park at 18th & Kansas. An annual membership fee to the park helps provide necessary revenue for ongoing expenses to the Dog Park.
For more information, visit http://www.joplinmo.org/843/Dog-Park-Information.
Schifferdecker Golf Course is owned and maintained by the Parks and Recreation Department. For information about hours of operation, green fees, or season passes, please call Schifferdecker Golf Course at 417-624-3533 or visit joplingolf.org.
Schifferdecker Golf Course provides golf lessons for children and adults. For information, please call Schifferdecker Golf Course at 417-624-3533.
Yes, inclement weather affects whether the golf course is open and their hours. Please call Schifferdecker Golf Course at 417-624-3533 for daily hours of operation.
Bicycle riders are subject to the same applicable traffic laws that pertain to vehicle drivers. For more information on bicycle laws and bicycle safety, contact the Joplin Police Department at 417-623-3131.
For information concerning the sale and discharge of fireworks within City limits, please contact the Joplin Fire Department’s Fire Marshal at 417-624-0820, ext. 1307.
Several area organizations are involved in nature education and trails in the area.
State fishing and hunting licenses may be obtained at Walmart, Missouri Department of Conservation’s Shoal Creek Conservation and Education Center, and most local bait shops.
Please call the Joplin Parks and Recreation Department at 417-627-8879.
Yes, with some restrictions. Those interested in metal detecting must obtain a metal detecting excavation permit. Permits may be issued under the approval of the Parks and Recreation Director. Permits are limited to a calendar year (i.e. a permit issued in March would expire on December 31). The use of metal detectors is limited to certain parks. Exceptions are allowed in restricted areas to find a specific lost item or to assist with official investigations.
For full guidelines and to fill out a Metal Detecting Excavation Permit, please visit the Joplin Parks and Recreation office at 3301 W. 1st Street, Joplin.
The playground equipment removed from city parks no longer meets safety requirements and cannot be resold.
If you would like to download a copy of your accident report, visit the Carfax website at www.crashdocs.org. You will need the date of the crash, last name, and report number.Carfax will charge a convenience fee of $5.50 in addition to the Police Department’s charge of $2.00 for the accident report. If you would rather still come to the police department to obtain a copy and not pay the convenience fee, then that will still be an option.
Our evidence technician works Monday through Friday 8:00 to 3:00, so it will be during those days and hours that your appointment will be made. Property/evidence cannot be released on weekends. Due to international police accreditation standards, as well as department policy, property and evidence can only be released by an evidence custodian. Property and Evidence Release Form
If you have general inquiries on specific neighborhoods or areas of Joplin, you can contact the department's crime analyst Vanessa West at 623-3131 ext. 1413.
A local use tax is a tax that applies to purchases made from out-of-state vendors and shipped to a location in Joplin. It is applied to the same type of products subject to traditional sales tax. The difference is where the goods are purchased and shipped. If you purchase an item at a retail store in Joplin, you pay city sales tax. On the other hand, if you purchase an item through the internet or by catalog from an out-of-state business and have the item shipped to Joplin, then the use tax may apply. You would never pay both. It’s one or the other, depending on where the goods are purchased.
No. The use tax does not apply to purchases made by Missouri residents from a Missouri retailer. The use tax applies only to purchases from out-of-state vendors.
Yes, if the goods purchased are being shipped to you in Joplin and would be subject to a sales tax if purchased at retail, then they may be subject to the use tax. On June 21, 2018, the U.S. Supreme Court ruled in the South Dakota vs. Wayfair case overturning the previous ruling that exempted out-of-state vendors without a physical presence in the state from collecting the use tax. This significant ruling means online retailers may now be required to collect and remit any applicable sales and use taxes. However, municipalities must have a use tax in place to capture the revenue from this decision. If you physically purchase something from a retailer in another city such as Bentonville, AR or Miami, OK, the use tax would not apply because you would have paid the sales tax of the community you are located at the time of purchase.
It provides an important source of local funding and would allow for the physical infrastructure and public service personnel needs that are required to do the work identified by the community during the City Manager’s Listening Tour and Council Visioning Workshop that aim to address challenges identified in the community. The use tax would also level the playing field for local businesses. Otherwise, these local businesses are at an unfair competitive disadvantage to out-of-state businesses when local taxes are avoided.
With no local use tax in place, residents have an incentive to make out-of-state purchases instead of buying locally. This impacts local jobs and sends more than a million dollars out of our economy each year, affecting economic development, which has been identified as a community need by resident responses through the Listening Tour. While the exact amount of this resource is unknown, it is estimated this revenue source will generate between $3 and $4 million annually in Joplin.
Amazon.com volunteered in February 2017 to begin collecting and remitting use tax in Missouri for cities that have a use tax already in place. Joplin does not currently capture this revenue from Amazon and other online retailers, since there is no approved use tax currently in place.
The local use tax rate must mirror the local Sales Tax rate, currently 3.125%. If the local sales tax rate decreases or increases by voter approval, the local Use tax also changes by the same action so the sales tax rate always matches the use tax rate.
If you never buy goods from out-of-state vendors which have to be shipped to you in Joplin, you won’t pay any use tax. However, if the City of Joplin does not have a use tax in place, it will not receive any tax revenues from those who do purchase items on line, causing the City to experience an erosion of sales tax revenues.
Polls open at 6 a.m. and close at 7 p.m.
No. A sales tax is imposed based on the location of the seller, while a use tax applies to purchases made from out-of-state vendors and shipped to Joplin for use.
When purchases are made at retail stores in Missouri, sales tax is collected at that location. On the other hand, purchases from out-of-state vendors that are shipped to Joplin are subject to a use tax. A purchaser pays either the sales tax or the use tax, but never both.
Example of In-State Purchase:
Purchased Item Cost $200.00Joplin Sales Tax (3.125%) 6.25TOTAL $206.25
Example of Purchase from Out-of-State Vendor without use tax in place:
Purchased Item Cost $200.00Joplin Use Tax (3.125%) ___0.00TOTAL $200.00
Example of Purchase from Out-of-State Vendor with use tax in place:
Purchased Item Cost $200.00Joplin Use Tax (3.125%) 6.25TOTAL $206.25
While the exact amount of this resource is unknown, it is estimated this revenue source will generate between $3 and $4 million annually in Joplin based on the current local rate of 3.125%.
The use tax would mirror the rate of the current sales tax in place. The percentage breakdown of the existing local sales tax totaling 3.125% is listed below, along with a dollar amount of the estimated revenue that would be generated by this source:
Sales Tax Percentage: Dollar Amount of $3 Million
The Use Tax will be collected at the same rate as the current Sales Tax (3.125 percent). Revenues collected from the Use Tax will be used to improve the community by meeting the City Council goals through the 2021 Action Plans. The goals include initiatives to address community issues such as
Local businesses will remain at a competitive disadvantage to out-of-state vendors. In addition, By not having a use tax in place for purchases from out-of-state vendors, including online purchases, the City of Joplin will experience an erosion of sales tax revenues.
Election Day is November 2, 2021. Polls will be open from 6 a.m. to 7 p.m.
City of Joplin - PROPOSITION ACTION
In an attempt to eliminate the un-fair advantage enjoyed by out-of-state vendors over local vendors, shall the City of Joplin impose a local use tax at the same rate as the total local sales tax rate, currently three and one-eighth percent (31/8%), provided that if any local sales tax is repealed, reduced, or raised by voter approval, the local use tax rate shall also be repealed, reduced, or raised by the same action? A use tax return shall not be required to be filed by persons whose purchases from out-of-state vendors do not in total exceed two thousand dollars ($2,000.00) in any calendar year.
If you support this question, then you vote “YES”.
If you do not support this question, you then vote “NO”.
Please contact your local election office regarding the specific guidelines to vote absentee in a Missouri election.
For residents living in Jasper County, contact:
Jasper County Clerk's Office 601 S. Pearl, Room 200Joplin, MO 64801417-625-4307Website: http://www.jaspercounty.org/election.html
For residents living in Newton County, contact:
Newton County Clerk's Office101 S. Wood St.Neosho, MO 64850417-451-8221Website: http://www.newtoncountymo.com/county-clerk.html
Missouri law requires that requests for absentee ballots must be received by 5:00 p.m. on the second Wednesday prior to Election Day if the ballot is mailed. The deadline for absentee voting in person in the office of the election authority is 5:00 p.m. on the day before the election.
No. This is not a new tax. This is a renewal of the ¼-cent sales tax that Joplin citizens passed in 2001 and renewed in 2011. Revenues from the tax have been and will continue to be used to complete parks projects and make stormwater projects in Joplin.
No. As a renewal, this ballot question asks voters if they’d be willing to continue this ¼-cent sales tax for an additional 10-year period to make improvements to both the stormwater system and the overall parks system.
Park and Recreation projects funded through the proposed sales tax include a new splash park with an ice ribbon, trails, park beautification improvements, and amenities to many of the parks along with a biking recreation area located near Dover Hill. A listing with a map of the Parks projects is also available.
Stormwater projects were identified through the Master Plan and by citizens sharing their areas of concern. A listing with a map of the Stormwater projects shows areas to be addressed with this proposed funding.
Funds from the 2011 renewal provided funding to revitalize Schifferdecker Pool to an aquatic center that provides pool activities for all ages and skill levels. Several of Joplin Parks also received upgrades and improvements including the Landreth Park playground that now offers more accessible features along with shade partitions and the Skate Park at Ewert Park.
In addition, City roadways are much more manageable during large rainfall incidents because of the stormwater projects completed with these revenues. The largest stormwater project focused on open and closed channels in the area of 7th Street and Illinois Avenue where Joplin Creek flows flowing under 7th Street and continuing through Ewert Park. Stormwater capacity for Joplin Creek and Iowa Branch was expanded to prevent future flooding in the area. This included inlets, sidewalks, and new larger pipes for better management.
Other stormwater management projects were completed near Turkey Creek at Florida Avenue and Newman Road, along with work to alleviate issues in several neighboring areas, including B Street & Porter Avenue and 31st and Pennsylvania Avenue. Both neighborhoods had limited drainage capacity which created an unsafe situation for drivers going through ponding water in the streets.
In total, the City of Joplin will complete $33.6 million worth of projects from the 2011 sales tax.
The 2011 renewal was for a ten-year period, which expires on March 31, 2022.
Stormwater management is an ongoing project of any city, and Joplin is no different. The past projects focused on culverts and pipe improvements in large creeks and streams throughout the City. The next round of projects will build on the work already completed. It will address stormwater issues in identified neighborhoods such as the Sunnyvale area, as well as initiate the beginning phase of work near I-44. Several stormwater projects will focus on areas out of the main channels and into the neighborhoods. Open and closed portions of the system will be included and regional detention work to reduce flooding possibilities in areas downstream of the detention ponds.
For the Parks portion, areas for new emerging recreational activities along with improving aging facilities are included in the project lists. The Dover Outdoor Recreation and Bike Park will offer several bicycle-related amenities such as a BMX style pump track, a children’s bike playground, and 5 to 7 miles of single-track mountain bike trails, while the bike/pedestrian trail system will also expand with the second phase of the Tin Cup Trail. Maintenance to neighborhood parks along with upgrades and replacements to park amenities will be completed, including new additions to Ewert Park. Ewert Pool will be converted to a large splash park for warm-weather fun, along with a surrounding ice ribbon to offer ice skating in colder months. Through surveys and public meetings, new activities were listed as important to our citizens, and this renewal effort provides a wide variety of projects.
The City of Joplin is located within Jasper County and Newton County.
Jasper County’s total sales tax rate is 8.525%. Newton County’s total sales tax rate is 8.925%. The City receives 3.125% of the sales tax, with the remainder going to the County and State.
The City receives 3.125 % of the current sales tax, with the remainder going to the County and State.
Approximately $41 million will be collected by this renewal over the ten-year period.
Typically, cities pay for park amenities through a property tax and stormwater improvements through a dedicated sales tax. In our case, the City of Joplin has maintained a low property tax rate for our citizens, and therefore no other revenue source exists to provide funding for these types of projects and improvements.
As other cities go through tough economic times, Joplin has remained relatively stable. Although not immune to the financial declines, the City of Joplin recognizes the needs of our citizens and works to deliver these services in an efficient and fiscally responsible manner.
During the past ten years, the City will complete over $33.6 million worth of projects in the areas of stormwater management and the parks system with the revenues from this ¼-cent sales tax. Schifferdecker Aquatic Park was built with these funds and now welcomes thousands during the summer months. Stormwater projects focused on areas in central Joplin where major creeks and tributaries run, and several creeks connect which experienced frequent flooding. Most recently the City completed stormwater improvements near 7th Street and Illinois Avenue and within Ewert Park.
This renewal will be for ten years, and the tax will end on March 31, 2032.
The City established a Citizens Task Force in January 2021 to address the future needs of our Parks and Stormwater systems. The group’s goals were to:
The Parks and Stormwater Task Force began meeting on March 2, 2021, and met numerous times throughout March and April. During these meetings, staff presented information regarding parks projects; stormwater issues and maintenance; City revenues and expenditures relating to parks and stormwater needs; public comments and survey results about the current City’s parks and ideas for the future; and the stormwater management progress made in the past ten years.
In conclusion, the Citizens Parks and Stormwater Task Force recommended a renewal of the ¼-cent sales tax for Parks and Stormwater Improvements Sales Tax for a ten-year period be placed before the voters for consideration. The ratio of the sales tax will be 55% dedicated to Parks and Recreation and 45% committed to the Stormwater program.
On May 17, 2021, the Joplin City Council voted to proceed with the Task Forces’ recommendations and submit a ballot question to the electors of the City of Joplin at an Election to be held in the City on August 3, 2021.
The City staff reports to a Citizens Oversight Committee that meets quarterly and reviews both the revenues and expenditures of this tax, noting the progress of the projects.
During the initial election in 2001, the Joplin City Council authorized this committee’s creation to ensure transparency to our citizens. The Committee publicly reports the status of the sales tax revenues and progress on the Parks and Stormwater projects on a semi-annual basis.
This item is identified as Proposition Renewal on the August 3, 2021, ballot. State statutes determine how the ballot language will be worded. The language is:
“Shall the City of Joplin, Missouri, extend a sales tax of one-quarter (1/4) of one percent (1%) for a period of ten (10) years for the purpose of providing funding for stormwater control and local parks for the City?”
For policy suggestions to the Tree Advisory Board, call the City Clerk’s Office at 624-0820 ext. 220.
For additional information call (417) 625-4789, or visit the CVB website at www.joplincvb.com.